Our Head Lice Guarantee
If evidence of head lice is found with-in the 60 day guarantee period, please e-mail or text a picture of it, save it in a zip lock bag or attach evidence to paper with clear tape and bring into salon. If the evidence is head lice, we will re-treat for free. For our 100% guarantee, these steps MUST be followed:
- ALL members in household must have a head check, including family members where children go visit other parents/siblings not in home. Checks must be with-in 24 hours of treatment.
- In-Salon treatment given to all family members that screen positive for head lice. Keep scheduled follow-up re-check appointment. (Not more than 7 days after initial treatment. Available M-F 9am-5pm. If scheduled after hours, a $15 fee will be due.)
- Client comes back on or before 60 days for final & free head check.
- Payment In-Full.
For our guarantee to be valid all rechecks MUST be scheduled and performed within 7 days of the initial treatment by The Lice Guide staff.