Our Head Lice Guarantee
If evidence of head lice is found within the 60 day guarantee period, please e-mail or text a picture of it, save it in a zip lock bag or attach evidence to paper using clear tape and bring it into our salon. If the evidence is head lice, we will retreat for free. For our 100% guarantee, these steps MUST be followed:
- Every member in household must have a head check, including extended members where children go visit other parents/siblings not in home. Checks must be with-in 24 hours of treatment.
- In-Salon treatment given to all family members that screen positive for head lice, by our salon.
- Schedule your follow-up re-check appointment, not more than 7 days after initial treatment. At this appointment we apply product. It takes about 30 minutes & is available Mon-Fri. 9am-4:30pm. The $10 fee will be applied to your invoice today. For appointments scheduled outside stated availability, a $25 fee will apply. This fee is non-refundable. We require a 24 hour cancellation notification. If not honored, a new appointment fee will incur.
- Payment is due in-full.
You will leave our salon lice & nit free, even without the 60 day guarantee. So, what is the difference?
- Get head lice back within 60 days under a Valid Guarantee = Free Treatment
- Get head lice back within 60 days under a Non-Valid Guarantee = Pay for Treatment